SnapCal

Legal

Privacy Policy

Last updated: April 6, 2026

This Privacy Policy explains how SnapCal ("we", "our", or "us") collects, uses, shares, and protects information when you use the SnapCal website and mobile application (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide

We may collect account information such as your email address, profile details you submit during onboarding, nutrition goals, and support requests.

1.2 Usage and Device Information

We may collect technical data including device identifiers, app version, operating system, crash diagnostics, pages viewed, and feature interaction events required to operate and improve the Services.

1.3 Health and Nutrition Information

If you enable integrations like Apple Health, we may process activity or health-related signals you authorize to personalize your recommendations. You can manage these permissions on your device.

2. How We Use Information

We use personal information to:

  • Provide and maintain SnapCal features.
  • Personalize calorie and macro recommendations.
  • Process account and customer support requests.
  • Monitor reliability, prevent abuse, and secure the platform.
  • Comply with legal obligations and enforce our terms.

3. Legal Bases for Processing

Depending on your location, we process information under one or more legal bases, including contract performance, legitimate interests, consent, and legal compliance.

4. Sharing of Information

We may share limited information with:

  • Infrastructure and cloud providers that host our Services.
  • Service providers supporting app operations and support workflows.
  • Analytics, monitoring, and customer support vendors.
  • Authorities when required by law or to protect rights and safety.

5. Data Retention

We retain personal data for as long as necessary to provide the Services, satisfy legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and account status.

6. Your Rights and Choices

Subject to local law, you may have rights to access, correct, delete, or restrict use of your information.

  • You can update profile details in the app where available.
  • You can withdraw certain permissions (e.g., health access) at the device level.
  • You may request account deletion by contacting support.

7. International Transfers

Your information may be processed in countries other than your own. Where required, we use contractual and organizational safeguards for cross-border data transfers.

8. Security

We implement technical and organizational measures designed to protect data from unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure.

9. Children's Privacy

The Services are not intended for children under the age required by local law to consent. We do not knowingly collect personal data from children without appropriate authorization.

10. Third-Party Links and Services

The Services may include links to third-party websites or integrations. We are not responsible for third-party privacy practices. Review their policies before providing personal data.

11. Changes to This Policy

We may update this Privacy Policy periodically. If changes are material, we may provide additional notice in the app or on the website.

12. Contact

For privacy inquiries, please contact: support@snapcalai.app